Frequently Asked Questions
- Do you only fix/install boilers?
No, Luka Safe And Warm can also fit gas hobs, gas firers, gas cookers, gas water heaters and gas boilers. For a full listing of all Heating and Plumbing Services please go to the menu and click on ‘Our Services’
- Why is my hot water not as hot as it used to be?
You may find that you have a small problem with your boiler. There are a some tests that our engineer can carry out to identify any faults. If a fault is diagnosed he will tell you the cost.
- Can you carry out testing and provide Landlords Gas Safety Certificates?
Yes, all you need to do is call Luka on 077 88 68 55 30 to make the booking.
- Can I buy the part myself and you fit it for me ?
Yes, you can buy your own parts, BUT no guarantee can be issued for it by Luka Safe And Warm for you. Should you supply the wrong part in error a fitting payment will still be required.
- What is an annual service and why do I need it done?
It is very important that you get your boiler serviced each year. All manufacturers and Gas Safe advises that it should be done. A service ensures that your gas boiler is safe and working correctly.